Shipping Policy

Shipping Policy

Last updated: August 2026

We want your Oselia products to arrive quickly and in perfect condition. Here's everything you need to know about how we ship.

Free Shipping on Every Order We offer free priority shipping on all orders, worldwide. No minimum required, no hidden fees at checkout.

Processing Time Orders are typically processed within 1–3 business days of being placed. You'll receive a confirmation email immediately after purchase, and a tracking email once your order ships.

Estimated Delivery Standard estimated delivery is 8–12 business days from the date your order ships. Delivery times can vary depending on your location and carrier availability. Please note that occasional delays can occur during busy periods — these are outside our control but we'll always keep you informed.

Tracking Your Order Once your order ships, you'll receive a tracking link by email. You can use Track17 (track17.com) to monitor your shipment in real time. If you haven't received a tracking email within 5 business days of ordering, please contact us.

Damaged or Lost Packages If your order arrives damaged or is marked as delivered but you haven't received it, please email us within 7 days of the delivery date and we'll make it right — no questions asked.

Contact Shipping questions? Email us at oselia.customerservice@outlook.com — we respond within 48 hours.